Route Customer Feedback
Based on Sentiment & Urgency
Instantly analyze incoming feedback, score urgency with AI, and automatically dispatch to the right Slack channel or inbox — before issues escalate.
Start for $35/moNo credit card required for 7-day trial. Cancel anytime.
Sentiment Analysis
AI classifies every message as positive, neutral, or negative in real time.
Urgency Scoring
Priority scores from 1–10 ensure critical issues reach the right person first.
Auto Routing
Dispatch to Slack channels or email inboxes based on configurable rules.
Simple Pricing
Pro Plan
$35
/month per workspace
- ✓ Unlimited feedback ingestion via API/webhook
- ✓ AI sentiment + urgency scoring
- ✓ Slack & email routing rules
- ✓ Trends dashboard & team metrics
- ✓ 7-day free trial
FAQ
How does feedback get into the system?
Send feedback via our REST API or configure a webhook from your existing tools (Intercom, Zendesk, Typeform, etc.). It's analyzed instantly on arrival.
Which channels can I route to?
Currently Slack (any channel) and email. You define routing rules per sentiment level and urgency score — fully configurable from the dashboard.
Can I cancel anytime?
Yes. Cancel from your billing portal at any time. You keep access until the end of your billing period with no questions asked.